Your personal data belongs to you. This Privacy Policy explains clearly and completely how batpk collects, processes, stores, shares, and protects your information when you use Pakistan's premier online casino platform.
Before reading the full legal text, here is what batpk commits to regarding your personal data. These are not aspirational statements — they are enforceable obligations under this Privacy Policy.
batpk does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing agencies. Your data is used exclusively for the purposes described in this Privacy Policy — nothing else.
All data transmitted between your device and batpk's servers — including login credentials, payment details, and personal information — is encrypted using 256-bit SSL/TLS protocols, the same standard used by major Pakistani banks.
batpk only collects the personal information that is genuinely necessary to provide our Services, verify your identity, process payments, comply with anti-money laundering obligations, and maintain your account securely. We do not collect data speculatively.
You have the right to request a copy of all personal data batpk holds about you, to correct inaccuracies, and to request deletion of your data where we are not legally required to retain it. Requests are processed within 30 days.
Marketing communications from batpk — promotional SMS, email newsletters, special offer notifications — are optional. You can withdraw consent at any time by updating your communication preferences in your batpk account settings or by contacting support.
batpk retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Specific retention periods are set out within this Privacy Policy for each category of data.
As a batpk user, you hold the following rights with respect to your personal data. These rights are actionable by contacting our support team.
Request a full copy of all personal data batpk holds about you, delivered securely within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held in your batpk account at any time through account settings or support.
Request deletion of your personal data where batpk no longer has a legal basis to retain it. Certain data may be retained for regulatory compliance.
Request that batpk limits processing of your data in certain circumstances — for example, while the accuracy of your data is being contested.
Request your personal data in a structured, machine-readable format that you may transfer to another service provider where technically feasible.
Object to processing of your personal data for direct marketing purposes. Objections to marketing are actioned immediately with no justification required.
This Privacy Policy describes how batpk ("batpk", "we", "us", or "our"), operating the online gaming and sports betting platform at batpk.org, collects, uses, stores, discloses, and protects personal information relating to registered users, visitors, and any individual who interacts with our Services.
batpk is built for Pakistani players and is deeply aware of the trust that users from Karachi, Lahore, Islamabad, Faisalabad, and across Pakistan place in us when they provide their personal information during registration, payment processing, and account use. Protecting that information — and being transparent about how it is handled — is a core responsibility we take seriously.
By creating a batpk account, depositing funds, or using any part of our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any aspect of this Privacy Policy, you must immediately cease use of batpk and may request account closure under Clause 13 below.
For the purposes of this Privacy Policy, batpk acts as the Data Controller in respect of personal data collected from Users of the batpk platform. This means batpk is responsible for determining the purposes and means by which your personal data is processed.
batpk operates under international gaming regulations and applies data protection standards consistent with internationally recognised best practices for the handling of personal data by licensed gaming operators.
All data protection queries, rights requests, and complaints relating to batpk's processing of your personal data may be directed to our support team at the contact details provided in Clause 17 of this Privacy Policy. batpk endeavours to respond to all data-related correspondence within thirty (30) calendar days.
batpk collects the following categories of personal data from users of the platform:
| Data Category | Specific Examples | Collection Point |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, government-issued photo ID | KYC verification process |
| Contact Data | Pakistani mobile number, email address, city of residence | Registration, account settings |
| Financial Data | JazzCash/EasyPaisa account numbers, bank account details, USDT wallet addresses, transaction history | Deposit and withdrawal processing |
| Account Data | Username, password (hashed), login timestamps, session data, responsible gaming settings | Account creation and ongoing use |
| Gaming Activity Data | Games played, bet amounts, win/loss history, bonus usage, game session duration | Gameplay across all batpk game categories |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution | Automatic collection during platform access |
| Usage Data | Pages visited, features used, navigation paths, time spent on the platform, referral source | Automatic collection via cookies and analytics |
| Communications Data | Support chat transcripts, complaint records, email correspondence history | Customer support interactions |
batpk does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, unless specifically required by applicable AML regulations in a specific case.
batpk collects personal data through the following channels:
batpk processes personal data on the following legal bases, depending on the specific purpose of processing:
batpk uses the personal data we collect for the following purposes:
7.1 batpk does not sell your personal data to third parties under any circumstances.
7.2 batpk may share your personal data with the following categories of third parties, strictly to the extent necessary to fulfil the purposes described in this Privacy Policy:
7.3 All third-party service providers engaged by batpk are required to process personal data only on batpk's documented instructions, to maintain appropriate technical and organisational security measures, and to comply with applicable data protection standards.
batpk uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session continuity, and gather aggregated analytics data. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to remain logged in and use certain platform features. batpk does not use third-party advertising or retargeting cookies.
batpk implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security infrastructure includes:
In the event of a personal data breach that poses a risk to your rights, batpk will notify affected Users promptly and take immediate remediation steps. Significant breaches will be reported to the relevant regulatory authority in accordance with applicable obligations.
batpk retains personal data for as long as necessary to fulfil the purpose for which it was collected, subject to applicable legal minimum retention requirements. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 7 years post-closure | AML/KYC legal obligation |
| Financial Transaction Data | 7 years from transaction date | Regulatory/tax compliance |
| Gaming Activity Logs | 5 years from last activity | Dispute resolution & responsible gaming |
| Support Communications | 3 years from date of communication | Dispute resolution & quality assurance |
| Marketing Consent Records | Until consent withdrawn + 3 years | Proof of consent basis |
| Technical / Log Data | Up to 12 months | Security & fraud monitoring |
| Analytics / Usage Data | Up to 24 months (anonymised) | Platform improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is not technically feasible, data is placed under restricted access controls pending secure deletion at the next scheduled data lifecycle review.
batpk may transfer personal data to, and process personal data in, countries other than Pakistan in connection with its use of international cloud hosting infrastructure, third-party game providers, payment processors, and other Service providers. Where such transfers occur, batpk ensures that appropriate data transfer mechanisms and safeguards are in place to protect your personal data to a standard equivalent to that described in this Privacy Policy.
All international third-party service providers engaged by batpk are contractually required to implement data protection standards consistent with internationally recognised frameworks and batpk's own data protection requirements.
batpk's Services are strictly limited to individuals aged 21 years and above. batpk does not knowingly collect, process, or retain personal data relating to individuals under the age of 21. All registrants are required to complete mandatory age verification as a condition of accessing real-money gaming Services.
If batpk becomes aware that personal data of an individual under the age of 21 has been collected, that account will be immediately suspended, all gaming activity will be voided, deposited funds will be returned to the original payment source, and all collected personal data will be deleted to the extent permitted by applicable law.
To exercise any of your data rights described in this Privacy Policy — including access, rectification, erasure, restriction, portability, or objection — please contact batpk's support team using the details in Clause 17. Your request should include:
batpk will acknowledge your request within five (5) business days and will complete the request within thirty (30) calendar days. Where a request is complex or involves a large volume of data, batpk may extend this period by a further thirty (30) days, of which you will be notified within the initial response period.
batpk may need to verify your identity before processing a data rights request to ensure we do not disclose personal data to an unauthorised third party. You will not be charged for exercising your data rights.
With your consent, batpk may send promotional and marketing communications to your registered mobile number and email address, including: deposit bonus offers, free spin promotions, seasonal campaigns (including Eid and Ramadan offers, handled with appropriate cultural sensitivity), PSL-season cricket promotions, and platform updates about new game launches.
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use the batpk platform or receive essential transactional communications about your account, deposits, and withdrawals, which are sent on the basis of contractual necessity and cannot be opted out of while your account remains active.
The batpk platform may contain links to third-party websites, payment gateways, or service provider interfaces. This Privacy Policy applies solely to batpk and does not extend to third-party platforms. batpk is not responsible for the privacy practices of third parties and encourages Users to review the privacy policies of any third-party service they engage with in connection with using batpk.
batpk reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered Users via a platform notification and/or via the contact details associated with your batpk account, with a minimum of seven (7) days' notice before the revised policy takes effect, except where immediate changes are required by law.
The current effective version of this Privacy Policy is always accessible at batpk.org/privacy-policy. The date of the most recent update is displayed at the top of this page. Your continued use of the batpk platform after the effective date of a revised Privacy Policy constitutes your acceptance of the changes.
For all privacy-related queries, data rights requests, complaints, or concerns regarding batpk's handling of your personal data, please contact our support team:
Email: [email protected]
Subject line: PRIVACY REQUEST – [Your registered mobile number]
Support hours: 9 AM – Midnight (PKT), 7 days per week
batpk is committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response to a privacy complaint, you retain the right to escalate the matter to the relevant data protection authority in your jurisdiction.
This Privacy Policy was last updated on 1 January 2026 and supersedes all prior versions. batpk — Pakistan's premier online casino and sports betting platform, proudly serving Pakistan since 2021.
Your personal data is secured, your payments are encrypted, and your account is yours alone. Experience cricket betting, live casino, and 500+ slots in PKR — for verified adults aged 21 and above.